Privacy Policy

Protecting Your Privacy, Our Top Priority

This Privacy Policy explains how PostEagle AI LLC, a Wyoming Limited Liability Company ("PostEagle", "we", "us", or "our"), collects, uses, and protects your personal data when you access or use our software and services at https://posteagle.ai.This Privacy Policy is effective as of the "Last Updated" date above and may be updated from time to time. Continued use of the Services after any such changes constitutes your agreement to the revised Privacy Policy.

1. What Data We Collect and Why

We collect only the data necessary to provide, maintain, secure, and improve our services. Below is a description of the categories of personal data we collect, and the purpose for collecting it

Account and Profile Data: When you sign up for an account, we collect your name and email address. This information is used to create and manage your account, provide access to our services, and personalize your experience within the platform.

Subscription and Billing Data: If you purchase a paid subscription, we collect your name, email address, and billing address. Payment transactions are processed by our third-party payment processor, Stripe. We do not store or have access to your full payment card details. Stripe processes payment information in accordance with its own privacy and data security practices.

Demo and Sales Inquiry Data: When you book a demo or contact us regarding our services, we collect your name, email address(es), and any message content you choose to provide. This information is used to respond to inquiries and schedule demonstrations.

Notification and Communication Data: We collect your registration email address and communication preferences to send service-related notifications and important updates.

Usage and Analytics Data: We automatically collect certain technical information, including IP address, browser type, device identifiers, pages visited, and interaction timestamps. This data is used to analyze usage patterns, improve our services, and enhance user experience.

Security and Access Data: We collect IP addresses, login and logout timestamps, and session identifiers to help maintain platform security, prevent fraud, and detect unauthorized access.

2. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us enable essential functionality, understand usage patterns, and improve our services.

Purposes of Cookies and Tracking Tools
We use tracking technologies to:
- Enable core functionality (e.g., login sessions, security)
- Measure usage and performance (e.g., via Google Analytics)
- Personalize your experience

Types of Cookies We Use:

Necessary Cookies: These cookies are required for basic site functionality, including user authentication, account access, and session management. Without these cookies, certain features of the website may not function properly.

Analytics Cookies: These cookies help us understand how users interact with our platform by collecting information about pages visited, usage patterns, and interactions. This information is used to improve website performance, functionality, and overall user experience.

Managing Your Preferences
‍When you first visit our website, you may see a cookie banner giving you the option to accept or reject certain types of cookies. You can also control or disable cookies at any time through your browser settings. For more information about how Google Analytics collects and processes data, visit Google's Privacy Policy at: https://policies.google.com/privacy.

3. When We Share Your Data

We do not sell your personal data. We only share your information when necessary to operate our services, comply with legal obligations, or when you give us explicit permission. Specifically, we may share data with:

Service Providers: Third parties that help us host our infrastructure, deliver support, process payments (e.g., Stripe, PayPal), or analyze usage data (e.g., Google Analytics). These providers are contractually obligated to process your data securely and only for the purposes we specify.

Third-Party Platforms: Third parties that help us host our infrastructure, deliver support, process payments (e.g., Stripe, PayPal), or analyze usage data (e.g., Google Analytics). These providers are contractually obligated to process your data securely and only for the purposes we specify.

Legal and Regulatory Authorities: Third parties that help us host our infrastructure, deliver support, process payments (e.g., Stripe, PayPal), or analyze usage data (e.g., Google Analytics). These providers are contractually obligated to process your data securely and only for the purposes we specify.

Business Transfers: Third parties that help us host our infrastructure, deliver support, process payments (e.g., Stripe, PayPal), or analyze usage data (e.g., Google Analytics). These providers are contractually obligated to process your data securely and only for the purposes we specify.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

- Providing and maintaining our services
- Complying with legal, tax, or regulatory obligations
- Resolving disputes and enforcing our agreements

Retention Periods

- Account data (e.g., registration, usage logs): Retained while your account is active and for up to 2 years after closure, unless deletion is requested earlier.
- Support and communication data: Retained for up to 18 months after the interaction to improve customer support and maintain internal records.
- Billing and transaction records: Retained for 7 years, or as required by applicable financial and tax regulations.
If you request deletion of your personal data, we will take reasonable steps to honor your request and delete your information within 30 days, unless we are required by law to retain it longer (e.g., for fraud prevention or compliance).

5. No Automated Decision-Making

PostEagle does not use automated decision-making or profiling that has legal or significant effects on users.

6. Your Rights

Depending on your location and applicable data protection laws — such as the General Data Protection Regulation (GDPR) in the European Union, the UK GDPR, or the California Consumer Privacy Act (CCPA) — you may have the following rights regarding your personal data:

- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct inaccurate or incomplete personal data.
- Deletion: Request that we delete your personal data ("right to be forgotten").
- Restriction: Request that we limit processing of your personal data in certain circumstances.
- Objection: Object to our processing of your data when we rely on legitimate interests as the legal basis.
- Portability: Request a structured, commonly used, and machine-readable copy of your data, and to have that data transmitted to another controller.
- Withdraw Consent: Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time.
- Lodge a Complaint: File a complaint with your local data protection authority if you believe your rights have been violated.
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These rights may vary depending on your jurisdiction. We will respect and respond to your request in accordance with applicable laws.

7. How to Exercise Your Rights

To make a request regarding your personal data or to exercise any of the rights outlined in Section 6, please contact us at: privacy@posteagle.ai

To unsubscribe from marketing emails, simply click the "Unsubscribe" link at the bottom of any marketing message. Please note that unsubscribing from marketing emails does not affect transactional emails related to your account, such as receipts or service notifications.

8. Contact Us

If you have any questions about this Privacy Policy, your data, or our privacy practices, you can contact us at:

PostEagle AI LLC
‍Attn: Privacy Team / Data Protection Officer
30 N Gould St, Ste R
Sheridan, WY 82801
United States
‍privacy@posteagle.ai